About the role
micro1 is looking for Financial Aid Advisors to help evaluate and improve AI systems on federal student loan topics. You’ll use your borrower counseling experience to check that questions sound like real borrowers and that answers are correct and useful. Accuracy comes first.
Experience
Direct experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar) • 1+ years advising on IDR plans, PSLF, or other repayment and relief options • Experience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolution • Working knowledge of loan servicing, deferment, forbearance, and default • US-based • Able to start quickly and commit 15-25 hours/week
Selection process
Apply through micro1. The listing does not describe further selection steps.
Eligibility
Remote